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Serviced Accommodation In Southampton Area
Our Terms & Conditions
These Conditions govern all bookings made (whether through
website, email, telephone or other means) with SAISA Limited who’s registered address is: 1st Floor, 2 Woodberry Grove,North Finchley, London, N12 0DR, England
You accept these conditions yourself and on behalf of all members of your party whether you are booking as a guest or on behalf of others.
Any booking made by you shall be deemed to be an offer by you to let the relevant property subject to these conditions. A Contract between you and SAISA Limited will only come into existence:
- if you are booking by telephone or
- email confirmation has been sent or
- through the website once a booking form has been completed and returned by way of hardcopy or email and your payment details accepted together with a booking deposit of £250.00 or 10% of the total booking whichever is greater.
We reserve the right to refuse at our sole discretion any booking you have made with us and it is the responsibility of the booker to notify SAISA Limited at the time of booking of ALL the names of the relevant guests and whether they are adults or minors.
At SAISA Limited operated properties non-corporate bookings will not be accepted from any paying guests under the age of eighteen. Photographic identification will be requested at check-in. Should photographic identification (by way of a valid passport, drivers licence or identity card) and date of birth not be presented upon request then SAISA Limited reserve the right to cancel the booking forthwith.
The holding deposit of £250.00 is deducted from the balance due and any sums due need to be paid in full 14 days prior to arrival to check-in.
Please note that should the balance due not be paid upon check-in then SAISA Limited reserve the right to suspend or cancel any bookings made and deposit paid may be forfeit.
There is no transaction fee when booking with a visa debit card or maestro/solo or any other credit card. SAISA Limited also accepts payment of balance by way of pound sterling.
As soon as your confirmation is received, please check details carefully and if anything is not correct please tell SAISA Limited immediately otherwise we regret that SAISA Limited cannot accept any liability if it is not notified of any inaccuracy in any documentation within forty-eight hours of it being sent out.
If your booking is cancelled within fourteen days of the arrival date, a 50% charge of the total amount will be incurred. Should SAISA Limited manage to occupy the property by another guest then you will receive a full refund minus a £100.00 administration fee.
Arrivals and Departures
Property available for occupation from 2pm on the day of arrival to 10am on the day of departure. Any additional hours of occupation outside the available times in each period of 24 hours will be charged as one extra day unless otherwise agreed. Early check-in/late check-out cannot be guaranteed unless the booking is made the night before arrival/the night after departure. Key collection details will be provided to the booker prior to the check-in date. Many properties operate unmanned receptions so access codes/keys and other relevant details will be provided only after a booking is confirmed. Full Terms & Conditions are available on request.
© SAISA LTD, 2011
UK 0844 474 9350
+44 (0)7747 4839 78